Exchange & return Policy
At Ayurvedant, we intend to satisfy our customers with the best shopping experience. We ensure all necessary care is taken when your product is shipped. Thereby, we have formulated safe and easy exchange/return policy to provide our customers with the best.
Under no circumstances shall we or any other party involved in creating, producing, or distributing the site will be liable for any direct, indirect, incidental, special, or consequential damages for loss of profits, good will, data or other intangible losses that result from the use of or inability of the site.
Exchange/return of products is subjected to the following terms:
- To return any items, please contact Customer Service at 01126173185 or email us at info@ayurvedant.com
- Unboxing video is a must for any return request along with the images of the products and box.
- All returned items must be accompanied by a copy of the original receipt, and a return/exchange authorization number.
- We cannot offer exchanges or refunds on any product purchased under a sale.
- For any damaged/product quality complaints please inform our Customer Care within 24 hours of receipt of the product.
- Ayurvedant is not responsible for any damage caused after delivery. Damages due to neglect, improper usage, or wrong application will not be covered; under our Exchange / Returns Policy.
- If the payment is made by card then we shall reverse the payment and credit the amount to the same card. In case of Cash on Delivery or Bank Deposits as modes of payment, we may request the customer to send their bank details/cancelled cheque for NEFT which may take up to 21 days for the refund.
- For the return of the product within 7 days from the delivery date, Ayurvedant does not offer pickup of the items, and then customers can return the package by any courier service of their choice.
- The products will be accepted only if the products are returned in unused state, with original packaging, in undamaged condition, and within 7 working days from the date of delivery
You hereby acknowledge that this policy shall apply site wide.